The Truth Behind Five Common VoIP Myths
When a new disruptive technology or service comes along, some people adopt instantly. Others, the majority, take a ‘wait and see’ approach to adopting, while a third group will instantly believe that the technology will never work for a number of – often valid – reasons.
While a technology might prove itself, as VoIP has, the reasons that naysayers have come up with do float around online and in the public consciousness, often leaving those who have taken a ‘wait and see’ approach with reservations about adopting a now proven technology.
This is very much the phase VoIP is in: the technology is proven to offer an improved service, but still these myths and misconceptions exist. Here are five of those myths and reasons why they are just that.
VoIP Is Just Like a ‘Normal’ Phone Service
This has a grain of truth: while you are making a VoIP call, it does feel just like a ‘normal’ phone service, but VoIP offers much more than that.
With the vast majority of those employed believing that telecommuting benefits productivity, VoIP offers companies a way for remote working employees to seamlessly take their phone number with them, regardless of where they work from.
VoIP services also integrate with other online services, allowing for more information, more control and more integration than a ‘normal’ phone service.
VoIP Is Just Skype
Again, a grain of truth: Skype uses the same underlying technology as VoIP, but VoIP telephony offers much more.
For the end user, a VoIP phone will function identically – no logging in, no computer and no software required. Very unlike Skype.
VoIP Is More Expensive
The first myth that is patently untrue: VoIP is far less expensive. VoIP means not paying for individual lines, paying less for minutes and making huge savings on numbers by working through wholesale DID providers like https://www.idtexpress.com.
VoIP Is Unreliable
Again, entirely untrue: internet technology has come a long way, and most enterprise internet services offer over 99.9% uptime – far from unreliable.
VoIP Calls Are Bad Quality
Internet technology has improved – with a halfway decent internet connection, calls will be crisp and clear. In fact, VoIP infrastructure is almost universally far newer than ageing telephone infrastructure, which can even lead to an improvement in quality.